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Patient engagement. Helping people with chronic conditions. Aligning with providers.


Medicare Billing for DSME and MNT Services: A Conversation with Jo Ellen Condon

Medicare Billing for DSME and MNT Services: A Conversation with Jo Ellen Condon

We recently hosted a webinar on Medicare Billing for Diabetes Self-Management Education and Support (DSME/S) and Medical Nutrition Therapy (MNT) with Jo Ellen Condon, Director of Education Recognition at the American Diabetes Association. Below is a Q&A with Jo Ellen that reflects some of the questions answered on the webinar as well as some received as follow-up questions via email.

Patient Engagement and DSME Referrals: A Conversation with Dr. David Moen

Patient Engagement and DSME Referrals: A Conversation with Dr. David Moen

We are thrilled to feature David Moen, MD as part of our conversations around patient engagement. Ultimately, we believe that the patient is in the driver’s seat when it comes to enrolling in DSME in order to pursue improved health outcomes. But we play a critical role in encouraging this effort at the outset and throughout the process.

How the New Position Statement Will Rekindle Your Passion for DSME/S

How the New Position Statement Will Rekindle Your Passion for DSME/S

After the American Diabetes Association’s 75th Scientific Sessions, I came back to work with renewed focus and excitement for self-management education and support. A new position statement on diabetes self-management education and support (DSME/S) in type 2 diabetes

Three Stages to Successful Behavior Change

Three Stages to Successful Behavior Change

Behavior change can be a complex and difficult journey. However, having a simple framework can make it approachable for both you and your patients. A few weeks ago I met with a physician who shared the framework that works best for him. We were discussing how overwhelming behavior change can be for patients.

2 Tips You Can Start Using Today to Increase Patient Engagement

2 Tips You Can Start Using Today to Increase Patient Engagement

Patient engagement is a buzzword that gets thrown around a lot these days. Depending on your role, it might mean making a personal connection with a patient, having a process for engaging a patient in communication over time, or creating services that keep patients returning to the practice to work on their goals.

Personal Health Engagement™ (PHE) as a Standard for Health Education

Personal Health Engagement™ (PHE) as a Standard for Health Education

Hello and welcome back to our blog dedicated to Healthy Interactions mission of Personal Health Engagement (PHE). My goal is to put a face to PHE and celebrate all who have been involved in this global movement. Throughout the last eight years, I have had the pleasure to work with professionals from over 120 countries, which I think is awesome!

Shifting the Focus in Diabetes Self-Management Support

I have been providing group diabetes support sessions for the last seven years: same place, same time, and mostly the same people. I get 3 to 10 participants for a 90-minute monthly session. The sessions are very engaging with a lot of learning among all in attendance, including myself.

Graduation Season

Graduation, whether from grammar school, high school, or college, is never the end; it’s a new beginning. Diabetes Self-Management Support (DSMS) can be that new beginning for patients with diabetes, after “graduating” from our self-management education sessions. Just as a new high school graduate looks ahead to college with excitement and a little apprehension, our patients look ahead to their future with diabetes with lots of different emotions.

Personal Health Engagement™ in Action

Installment 4: How do we create concordance? The determinants of patient non‐compliance have been examined for years in an effort to better understand how to improve patient adherence. Patient and provider concordance is a factor that affects compliance. While compliance relates to how a patient is expected to follow advice from a healthcare professional, concordance represents a partnership between the patient and the health care professional.

Personal Health Engagement™ in Action

Installment 5: Health Engagement. Health engagement fulfills a very therapeutic and purposeful role in our lives. It begins when we realize that in order to be well, we need to be interested in our own well-being. It continues when we put that into practice in the course of our daily lives – living in the present and making the best health decisions we can based upon current circumstances.